Delivery & Returns
Delivery
Pizza Equipment Ltd offers free delivery to most of the UK mainland on orders over £99 excluding VAT. Delivery on orders under £99 excluding VAT is charged at £17.50 VAT. Delivery to areas outside the UK mainland (Northern Ireland, Highlands & Islands, Channel Islands, IOM, IOW etc., are subject to further charges and are dependent on the order weight and dimensions. For further information regarding delivery to these areas please call our sales team who will calculate delivery costs for you and answer any further questions.
A green "In Stock" banner means that we keep the item in stock at our warehouse ready for dispatch. We keep stock of all items in the Pizza Accessories section of our website in our warehouse and we therefore aim to delivery these items within 1-2 working days.
Larger equipment available to order from our website is either ordered directly from the manufacturer or kept in our warehouse. These items are usually delivered within 2-5 working days. Dough mixers, dough rollers, and fryers are kept in stock in our warehouse and are delivered within 2-3 working days. We will make sure we call you to arrange a suitable delivery date before we send any large items. If you require a next day delivery or a 48 hour delivery for any large equipment please telephone us so we can arrange this for you. All deliveries will be made between 9.00 and 18.00 to the front door of a ground floor premises. If you require a specialist delivery service (point of use delivery, unpacking, etc.,.) we can provide this for an additional cost.
A green "In Stock" banner means that we keep the item in stock at our warehouse ready for dispatch. We keep stock of all items in the Pizza Accessories section of our website in our warehouse and we therefore aim to delivery these items within 1-2 working days.
Larger equipment available to order from our website is either ordered directly from the manufacturer or kept in our warehouse. These items are usually delivered within 2-5 working days. Dough mixers, dough rollers, and fryers are kept in stock in our warehouse and are delivered within 2-3 working days. We will make sure we call you to arrange a suitable delivery date before we send any large items. If you require a next day delivery or a 48 hour delivery for any large equipment please telephone us so we can arrange this for you. All deliveries will be made between 9.00 and 18.00 to the front door of a ground floor premises. If you require a specialist delivery service (point of use delivery, unpacking, etc.,.) we can provide this for an additional cost.
Returns
If you wish to return any product from our Pizza Accessories range it must be returned unused and in a resalable condition to us within 7 days of delivery for a credit note or refund.
If you wish to return any large equipment to us there is a 25% re-stocking charge and you must return the item unused and in a resalable condition to us within 7 days of delivery for a credit note or refund of 75%.
You must notify us of any damage or shortages of any accessory or equipment within 24 hours of delivery or we may be unable to process a replacement or refund.
Please note we are B2B (Business to Business) sellers and as such your statutory rights are affected if you are purchasing goods as a consumer.
If you wish to return any product from our Pizza Accessories range it must be returned unused and in a resalable condition to us within 7 days of delivery for a credit note or refund.
You must notify us of any damage or shortages of any accessory or equipment within 24 hours of delivery or we may be unable to process a replacement or refund.
Please note we are B2B (Business to Business) sellers and as such your statutory rights are affected if you are purchasing goods as a consumer.